The default Citrix UPD drivers are the following and the PCL5c is the one generally missing:īy default, the server does not have the “HP Color LaserJet 4500 PCL 5” installed as shown under print server properties.
Wyse pcoip thin client printer setup install#
To install them, launch the Print Server Properties window and click Windows Driver Update.” In Windows Server 2008 R2 or Windows Server 2012, PCL5c, PCL4, and PS drivers may not be installed by default. “As non-windows clients do not support EMF or XPS drivers, they will attempt to use PS or PCL drivers. Citrix identifies this issue in the following CTX article:ĬTX140208 – Non-Windows Clients may not Autocreate Printers on Windows Server 2012 using the Citrix UPD The required Windows PCL5 driver that the Citrix UPD leverages, “HP Color LaserJet 4500 PCL 5”, needs to be manually installed on the Windows Server 2008 or 2012 servers. This specific HP driver is the PCL5 driver that the Citrix Universal Print driver uses and is not installed by defaults so it needs to be manually installed. On Windows Server 2008 R servers running Citrix XenApp 7.8, and other versions, they do not have the specific PCL5 driver, “HP Color LaserJet 4500 PCL 5”, installed by default. The issue occurs if the local Wyse ThinOS printer “identification” field is set to use the “PCL5” driver which ThinOS is set to use by default.
Wyse ThinOS fails to auto-create local/USB printers using the Citrix Universal Print Driver when connecting to XenApp 7.8 on Windows Server 2008 or 2012 servers.
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